Terms and Conditions

As far as I am concerned the terms and conditions are clear- I sell you great windsurf gear, you pay for it before I ship it. The below is legal crap I hope neither of us never need.
 

All orders are subject to review and acceptance by hotsailstore.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

Copyright/Trademark Information of hotsailstore.com is a registered trademark of HSM llc. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2019 HSM Lllc.

All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted.

The name of hotsailstore.com or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
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​Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Hotsailstore.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.  We may require additional verifications or information before accepting any order.
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​Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, hotsailstore.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Hotsailstore.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, hotsailstore.com shall immediately issue a credit to your credit card account in the amount of the charge.
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​Return Policy

​Every product you buy from hotsailstore.com is backed by our warranty. Basically if you’re not happy, we are not happy. Let’s work together to find a great solution, either exchange, return, or repair. Every situation will result in a different solution.

​REGARDING BUNDLES
Bundled items are included while supplies last.WARRANTY LIMITATIONS
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

LIMITATION OF LIABILITY
In no event shall HSM llc or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 
​PROCESSING TIME
We usually ship orders for in stock items on the next business day. So if you order on a Friday night, it ill not ship until Monday. Fedex cut off time on Maui is 12pm local time.
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
 
TRANSIT TIME
Fedex 2nd Day: 2 business shipping days.
Fedex International: roughly 5 days, depends a lot on destination country’s customs clearance.
Note: Saturday delivery in USA possible for extra charge.TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and packing and pick up. Usually day after order is placed unless order is made before 9:00am Hawaii time.

SHIPPING AND HANDLING
Shipping and charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.
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​Dispute Resolution

It is windsurfing gear. Let’s figure out the problem and fix it.